Navaz Sutton

Chief Executive Officer

Navaz, formerly of the Centre for Ageing Better, has a wealth of experience and knowledge of the local communities, infrastructures, organisations and sectors with which HWLincs works. Navaz has spent two decades working within Lincolnshire and with national charities, from delivery through to strategic leadership roles. Navaz’s career has been dedicated to maximising opportunities for all members of the community, young and old, to live a healthy and active lifestyle, and he is delighted to have taken on the CEO role in August 2023. He brings a varied and diverse skill set that will lead the charity to continue to deliver high-quality services.

Email navaz@hwlincs.co.uk

Dean Odell

Head of Operations

Dean has a master’s degree in Forensic Psychology from the University of Lincoln and joined Healthwatch in February 2014. Starting as a data analyst, he evolved into the role of Healthwatch Contract Coordinator before taking on the Head of Operations role for HWLincs. Dean excels in project design, survey creation, and analysis. His responsibilities encompass overseeing the Healthwatch Lincolnshire contract, meeting key performance indicators, crafting the annual plan, and channelling work through the Healthwatch Steering Group. With a commitment to placing the public voice of Lincolnshire at the forefront, Dean ensures its integral role in health and social care service delivery.

Email dean@hwlincs.co.uk

Hannah Darley

Research And Insight Officer

While studying for her master’s degree in Public Health at the University of Sheffield, Hannah discovered her passion for championing the public’s perspective on health and social care through volunteering with Healthwatch Sheffield. After earning her degree and returning to Lincolnshire, she continued her volunteer work with Healthwatch Lincolnshire, fuelled by the organization’s unwavering commitment. In December 2021, Hannah officially joined HWLincs as a Contract and Project Support Worker, swiftly earning a promotion to the role of Research and Insight Officer.

Email hannah@hwlincs.co.uk

Julie Evans

Community Support Lead

Julie brings a wealth of experience in the healthcare sector, having served as a home help and working at Mencap, a care home for adults with learning disabilities, and a private hospital upon her return to Lincolnshire. Since January 2014, she has been an integral part of HWLincs working on the Healthwatch Lincolnshire contract. As the Information, Signposting, and Safeguarding Officer, Julie guides patients, service users, and carers in expressing concerns and providing tailored information. Julie reports valuable feedback to providers, making a significant impact in amplifying the voices of the people.

Email julie@hwlincs.co.uk

Oonagh Quinn

Engagement Officer

Oonagh has a diverse professional background, initially working in the NHS at London Teaching Hospitals in roles ranging from clinic clerk to Finance Officer and Medical Records Officer. Transitioning to youth work, she managed Hook Youth Club in Kingston upon Thames. After earning a PGCE, she became a primary school teacher specialising in Art and DT. Currently, as an Engagement Officer at HWLincs, her expertise lies in equality, diversity, and inclusion, engaging with marginalised communities, conducting workshops, and organising events. Oonagh is passionate about making a positive impact on people’s lives.

Email oonagh@hwlincs.co.uk

Pam Royales

Business Support Officer

Before her move to Lincolnshire from the northwest, Pam contributed her skills and expertise to the NHS and her local authority. Specialising in organisation and prioritisation, she adeptly manages responsibilities such as scheduling and minuting meetings, preparing, and circulating pertinent papers, and overseeing general internal administration. Pam also takes charge of monitoring trustees’ mandatory training. With a warm and friendly demeanour, she finds joy in being the welcoming voice on the other end of the phone, dedicated to assisting others.

Email pam@hwlincs.co.uk

Kim Walker

Community Support Officer

Before joining our team in July 2023, Kim dedicated 39 years to the NHS as a nurse and midwife.

In her role as Community Support Officer, Kim assists the public in addressing health and social care concerns while conveying compliments and feedback directly to services. Kim is eager to hear about your experiences in health and social care, ensuring that the voices of the people of Lincolnshire are heard. It is important to her that services can provide quality and safe care for all.

Email kim@hwlincs.co.uk

Andy Senyszyn

Communications Officer

After the better part of two decades in Information Technology related sales and support roles, it was in relocating to Lincolnshire from Warwickshire to raise his young family that Andy had a revelation – turns out he’s actually less interested in shiny new gadgets than he is keen to find new ways of using tech to make life better for people.

Andy took up a role with a behavioural marketing firm in Lincoln before spending two years with an NHS digital skills organisation, and now keeps across all things online for HWLincs.

Email andy@hwlincs.co.uk

Sarah McMahon

Military and Veteran Engagement Officer

Sarah brings ten years of Royal Air Force experience alongside her professional background as a Health & Wellbeing Coach and Adult Weight Management Practitioner.

Coming from a military family and having worked across numerous community settings in the UK and overseas, including supporting military families during her time as a Community Liaison Officer in Ramstein, she has a deep, lived understanding of military life.

With strong experience delivering group workshops, a trauma‑informed approach, and a passion for supporting veterans, serving personnel, and families, Sarah is well placed to guide individuals to the most appropriate resources, organisations, and support pathways.

Email sarah@hwlincs.co.uk

Colin Warren

Project Officer

Colin, a former Mental Health Nurse (RMN) trained at Rauceby Hospital, has held diverse clinical roles across mental health services. Notably, he served as the Older Peoples Mental Health lead for the East Midlands Region at the National Institute for Mental Health in England (NIMHE) before transitioning to Mental Health Commissioning in Lincolnshire in 2007. With a broad spectrum of clinical and commercial skills, Colin entered semi-retirement in 2017 and became a Health Care Consultant, cultivating strong ties with the charity sector and assuming a trusteeship role for a Lincolnshire charity. He joined HWLincs to contribute his expertise to various projects.

Email colin@hwlincs.co.uk

Michele Duggan

Board chair

Following 26 years working for a global bank in roles throughout Lincolnshire and East Midlands, Michele left the company to complete a master’s degree in HR and pursue a career change. This led to her spending two years at City of Lincoln council within the HR team and then on to join St Barnabas Hospice in 2014 where for the last five years she held the role of Director of Income Generation and People. Now retired, Michele is looking forward to being able to add value using her experience and skills as Chair of the HWLincs Board.

Elizabeth Ball

Board Vice-Chair

Elizabeth started her career in the NHS as a nurse, training at Worksop and Mansfield School of Nursing, her career progressed from student nurse to the post of Chief Nurse in the Lincolnshire Clinical Commissioning Group (CCG) until her retirement in 2020. She has worked in Lincolnshire since 2008 as General Manager for Lincolnshire Community Health Services (LCHS), as Deputy Chief Nurse at United Lincolnshire Hospital Trust (ULHT) and finally as Director of Nursing and Quality at South Lincolnshire CCG.

Dr Maria Prior

Trustee

Maria trained and worked as a nurse throughout the 1980s and 1990s. After completing a degree in Mathematics, she moved into teaching health-related subjects and statistics in further and higher education before commencing a 12-year career in health services research at the University of Aberdeen. She has a PhD in Public Health and in 2016 she relocated to Lincolnshire where she is also a director of an aviation safety consultancy. Dr Prior understands the importance of contributing time, effort, skills and experience to local communities.

Emily Ward

Treasurer

Emily is a dedicated professional with more than a decade’s experience in Lincolnshire’s Voluntary, Community, Faith-Based, and Social Enterprise (VCFSE) sector. Her career began in domestic abuse support, where she developed a passion for holistic, person-centred care. With a degree in psychology, Emily is intrigued by human behaviour and has a genuine enthusiasm for inclusivity. Emily has a strong interest in data intelligence and excels in trend data analysis and forecasting to improve service delivery. She has led various initiatives, demonstrating her ability to drive actionable insights. Emily’s extensive experience in project and performance management includes both operational and strategic roles, showcasing her versatility and commitment to enhancing community support services.

Sue Jago

Trustee

Sue boasts more than 42 years of invaluable experience within the NHS, having served in diverse roles ranging from nurse and midwife to neonatal nurse and practice nurse. Currently, she holds the position of Programme Manager for Maternity in the Integrated Care Board (ICB), where she spearheads initiatives to enhance maternal health services. Sue’s journey reflects a deep commitment to healthcare and a passion for improving maternal and child health services. Over the last year she has been part of a team awarded an HSJ award for work with military families going through maternity services and attended the King’s Garden Party after being nominated by colleagues for her leadership skills.

Tim Staniland

Trustee

Tim is the Managing Director of the consulting business IXC UK and has worked as an innovation consultant for 15 years. Before working with IXC, he ran his own innovation business, which successfully patented and licensed technology to the pharmaceutical and beverage industries. Before that, he was UK Sales Director for German multinational consumer goods company Henkel. Tim spent ten years as Non-Executive Director on the United Lincolnshire Hospitals Trust Board.

Marina McEwan

Trustee

Marina is a senior HR professional, both strategic and operational, with a proven track record of delivering expert HR service within a wide range of employers, as part of the HR team, or in a stand-alone capacity. She has worked within a variety of sectors including health and social care, education, children’s services, IT, science and engineering. Supporting charities and community-based organisations is a passion of Marina’s and she previously volunteering as a HR advisor to the Board of Directors for a local community bank. She is passionate about patient centred care brings this to her role at HWLincs.

Carys Blackbourn

Rokit Digital

Carys started Rokit in 2019 after seven years working in full service marketing agencies. SEO and Paid Advertising were always the two areas of digital marketing she enjoyed the most – and with a degree in Graphic Design combined with a rare love for analytics and data, she chose to build Rokit on these core services. Carys is proud of the reputation Rokit has built as a humble, honest and hardworking micro agency.

Nick Sedgwick

Sedgwick Consultancy Ltd

Nick has more than 35 years’ experience delivering customer-focused services, delivering assurance, driving performance and working in partnership. As a consultant Nick has worked with landlords subject to formal regulatory engagement, acting as a critical friend to improve compliance. Nick is also working with landlords to assess their readiness for the new consumer standards, including supporting the commissioning of tenant satisfaction surveys.

Craig Mulhall

MCL Leisure