HWL Services

training - consultation - research - insight - data management

What we do

We offer a range of business solutions to meet the needs of voluntary, community, statutory and private sectors in changing times

Business assistance

HWL Services Limited logo

Ebox Basic Online Awareness Sessions

Our suite of essential digital awareness sessions is bright, colourful, easy to navigate and each module take only 30-45 minutes to complete, providing the perfect platform to achieve great training outcomes for staff, volunteers, and members.

There is no subscription fee, and you are free to use them as many times as you wish, making them great value for money and a fabulous investment in the people around you. 

Course modules available:

  • Health and Safety & Lone Working
  • Equality and Diversity
  • Accessible Information Standards (AIS)
  • GDPR and Information Governance
  • Staying Safe Online
  • Confidentiality
  • Safeguarding: The Basics
  • Whistleblowing: Myth Busting

As part of our deal you can choose all eight for £400 or pick-and-mix a selection from £55 per topic.

Don’t forget you can use them as many times as you want making them great value.

For a free information pack, please contact us on enquiries@hwlincs.co.uk

Business Consultation

We are specialists in developing internal strategies to move a business forward. 
 
We will work with your organisation, your teams, and your stakeholders to ensure that the strategies we develop drive your business in the right direction. 
 
Whether the driver is to influence customer and stakeholder engagement, staff, sales, operational efficiency, or organisational culture we can work with you to achieve your goal.
 
For an informal, no obligation discussion please contact our New Business Directors Nicola or Sarah who will be happy to talk through what we can do and listen to your needs. 
 
Contact us via email at enquiries@hwlincs.co.uk or call 01205 820892 ext. 306 / 308.
 
 

Facilitation and Workshop Delivery

A well-structured workshop can sometimes be the catalyst that influences a major change within a business.
 
Taking time out to listen to colleagues, open dialogue and consider the ‘what ifs’ and dynamic actions that could take you to that next level are all vital components of stepping out of our comfort zones and scaling new challenges to achieve new success.
 
Finding the time, capacity, and resources to arrange and facilitate these sessions can seems impossible. 
 
We can take that stress out of the process for you. 
 
We pride ourselves on being able to listen and understand the needs of businesses and the people within them. 
 
Whether you need a small brainstorming session or a whole-organisation and stakeholder seminar, we can plan, develop, and arrange these for you.
 
While we might long for the traditional sessions of physical events where we can meet old friends and acquaintances, have lunch and network to our hearts content, there is also a new digital world where we can still see each other, chat informally, add views and thoughts, and attend breakout rooms and activity sessions. Whatever your need we can support.
 
For an informal, no obligation discussion please contact our New Business Directors Nicola or Sarah who will be happy to talk through what we can do and listen to your needs. 
 
Contact us via email at enquiries@hwlincs.co.uk or call 01205 820892 ext. 306 / 308.
 
 

Marketplace and Customer Research & Insight

Understanding how a business, products and service is perceived is one of the most enlightening, inspiring, and often challenging things a business can explore. 

We are often approached by customers wanting to get an impartial and robust insight into the markets in which they operate. We can support you on that journey, understanding your own motivation for wanting to know more and your capacity to act on results.

Our experienced team has the skills to engage with customers and extend their reach to get a representative sample to provide judgemental and evidence-based results. We are experienced at engaging in both face to face and digital research.

We have far-reaching contacts and networks with some of the more traditional hidden and hard to reach communities.

Our insight work provides a platform to investigate, collate, share and analysis information that will meet your needs and shape planning and future direction for your work.

For an informal, no obligation discussion please contact our New Business Directors Nicola or Sarah who will be happy to talk through what we can do and listen to your needs. 
 
Contact us via email at enquiries@hwlincs.co.uk or call 01205 820892 ext. 306 / 308.
 

IMP Information Management Platform

This is a specially designed system which provides organisations with a platform to record and report on customer feedback. 

It is a sophisticated method of recording issues with the simplicity of a user-friendly reporting tool that means you can produce meaningful reports in minutes.

This product is available with a one-off cost and then a small £200-400 monthly cost for 1:1 support and cloud-based storage cost, making sure your data is always secure and available.

Cyber security is a vital consideration and for your peace of mind our IMP system has been through a rigorous security testing process.

If you are interested in learning more, ask for our demo pack which walks you through its capabilities so you can see for yourself. We would also be delighted to offer a face to face session to talk through your needs.

Both Lincolnshire and Derby Healthwatch have been bought into this system for a number of years and a number of our local Health organisations are also exploring the options. 

No matter how big or small your organisation or what line of business you are in, this investment could provide cost savings and real time insight far into the future.

For an informal, no obligation discussion please contact our New Business Directors Nicola or Sarah who will be happy to talk through what we can do and listen to your needs. 
 
Contact us via email at enquiries@hwlincs.co.uk or call 01205 820892 ext. 306 / 308.
 

About us and how we support our charity

HWL Services has been a wholly owned subsidiary of our charity HWLincs since 2017 and has been trading since 2018.

There are a number of reasons why charities have trading companies and for us, it means we can deliver work which allows us to raise funds outside the objectives and normal business of our charity.

Profits from HWL Services trading company are reinvested in the charity, allowing us to continue supporting the communities we serve.

Our people

HWL Services has a small Board of Directors who support the development of business.
 
We have a varied set of skills and professional expertise to meet the needs of the ever-changing market we work in.
 
However, we don’t just rely on our own skill sets – we have the capacity to drawn on local and regional associates who are able to add that flexibility when we need it.
 
Because we work with our people as and when we required, we are able to keep our costs low whilst not compromising on quality.

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